Welcome to Peony Ink Paperie! We’re delighted to serve you and provide you with the best shopping experience possible. This Shipping Policy outlines important details about shipping and delivery of your orders. Please take a moment to review it.
Shipping Methods:
We offer the following shipping methods:
1. Standard Shipping: Estimated delivery time of [X] business days.
2. Expedited Shipping: Estimated delivery time of [X] business days.
3. International Shipping: Estimated delivery time varies by destination.
Shipping Costs:
Shipping costs are calculated based on the following factors:
Standard Shipping: Flat rate of [$X] for orders under [$Y].
Expedited Shipping: Flat rate of [$X] for orders under [$Y].
International Shipping: Calculated based on destination and order weight/size.
Orders over [$Z] qualify for free standard shipping (only valid for domestic orders).
Order Processing Time:
Please allow [X] business days for order processing before shipment. Orders are processed Monday through Friday, excluding holidays.
Tracking Information:
Once your order is shipped, you will receive a shipping confirmation email with a tracking number and instructions on how to track your package.
Shipping Restrictions:
– We currently ship within the [List of Countries/Regions] and do not ship to PO boxes.
– Certain products may have additional shipping restrictions due to legal or safety reasons.
Customs and Duties (for International Orders):
International customers may be subject to import duties, taxes, and customs fees imposed by their respective countries. These fees are not included in the order total and are the responsibility of the recipient.
Lost or Damaged Shipments:
In the rare event that your order is lost or damaged during transit, please contact our customer support team within [X] days of receiving your shipping confirmation email. We will assist you in resolving the issue, which may include refunds, replacements, or insurance claims.
Shipping Notifications:
You will receive email notifications at various stages of your order, including order confirmation, shipping confirmation, and delivery confirmation. Please ensure your email address is accurate and up-to-date to receive these notifications.
Customer Support:
If you have any questions or concerns regarding your order, shipping, or anything else, our customer support team is here to help. Contact us at [Customer Support Email] or [Customer Support Phone Number]. We strive to respond to inquiries within [X] business days.
Changes to Shipping Policy:
We reserve the right to update and modify our Shipping Policy as needed. Any changes will be posted on our website, and it is your responsibility to review this policy periodically.
Thank you for choosing Peony Ink Paperie for your shopping needs. We appreciate your trust in us, and we are committed to delivering your orders in a timely and efficient manner.
USD |
$ |
CAD |
C$ |
$
|
C$
|